Technical Support

Need technical support? We are here to help.

Our support team looks forward to assisting you. The more details you share, the better we can help you.
Here’s how.

Email us at [email protected] or call 1-905-702-7851

A comprehensive, in-depth resource for detailed understanding of the Cogent DataHub features and related tools.

Detailed tutorial and step-by-step configuration videos for the Cogent DataHub.

Supported operating systems, Cogent DataHub specifications and installation requirements.

Frequently Asked Questions

How do I?

This technical FAQ links to DataHub documentation and other resources to help you with the following.

  1. Run DataHub on Azure. DataHub software is not intended to run on Microsoft Azure.  Instead, you can use the Skkynet DataHub service, optimized for Azure and available in the Azure marketplace. See here
  2. Move a license.
  3. Back up a license.
  4. Get my license working.
  5. Missing features.
  6. Upgrade my software.
  7. Install as a Windows service.
  8. Run DataHub software on Azure.