Chapter 1. Installation

Table of Contents
1.1. System Requirements and Installation
1.2. Installing Licenses
1.3. Installing as a Service
1.4. Performing a Silent (Unattended) Install
1.5. Upgrading to a new version
1.6. Installing over previous versions
1.7. Downgrading to a previous version
1.8. Configuration Files
1.8.1. Configuration and License Files Location
1.8.2. Custom Configuration Files
1.8.3. Advanced Settings
1.9. Backing Up or Moving a DataHub Installation
1.10. Known Issues
1.11. FAQ

1.1. System Requirements and Installation

System Requirements

Cogent DataHub software is compatible with the following versions of Windows:

Operating SystemMinimum Requirements

Windows Server 2008 & R2

Service Pack 1 (SP1) + .NET 4.6.2

Windows 7

Service Pack 1 (SP1) + .NET 4.6.2

Windows Server 2012 & R2

.NET 4.6.2

Windows 8.1

.NET 4.6.2

Windows 10

.NET 4.6.2

Windows Server 2016

.NET 4.6.2

Windows Server 2019

.NET 4.6.2

Windows 11

.NET 4.6.2

Windows Server 2022

.NET 4.6.2

Windows Server 2025

.NET 4.6.2

Installing

To install the DataHub program from an archive downloaded from the Cogent web site, follow these steps:

  1. Double-click on the program archive CogentDataHub-11.0-xxxxxx-Windows.exe.

  2. Follow the instructions.

The default installation directories for 64-bit and 32-bit archives are:

C:\Program Files\Cogent\Cogent DataHub\
C:\Program Files (x86)\Cogent\Cogent DataHub\

Uninstall

  1. From the Start menu, select the Control Panel and then choose Add or Remove Programs.

  2. Find Cogent DataHub on this list and double-click it.

  3. Click the Remove button and follow the instructions.